WHAT CUSTOMERS REALLY WANT
Extraordinary Customer Service
Being Brought to You By:
Date and Time
Wednesday Nov 15, 2017
1:00 PM - 4:00 PM CST
1:00 to 4:00 PM
Successful Completion of this course will increase your ability to:
Identify ways of building customer rapport
Improve your listening skills
Take control of every call
Say "no" in a positive way
Cool down a hot customer
Implement strategies to avoid burnout
Class Includes:
Building Customer Rapport
Influential Communication
Keeping Cool When the Customer is HOT
Location
Jamestown Area Chamber of Commerce
Lower Level Conference Room
Fees/Admission
$79.00 if registered and paid with cash or check to the Jamestown Area Chamber of Commerce for Members
$89.00 if registered and paid with cash or check to the Jamestown Area Chamber of Commerce for Non-Members
$82.00 if using online registration for chamber members(includes $3.00 credit card processing fee)
$92.00 if using online registration for non-members (includes $3.00 credit card processing fee)
Website
Contact Information
Becky Thatcher-Keller 701-252-4830
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